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INTRODUCTION
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Page 1
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SIGN FOR PUBLIC SERVICE AREAS
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Page
2
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STRATEGIES FOR SAFETY AND SECURITY
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Page 3
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DISRUPTIVE BEHAVIOR DEFINED
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Pages 4 - 5
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MANAGING DISRUPTIVE BEHAVIOR:
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Page 6
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WHEN TO CALL FOR ASSISTANCE
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Page 7 |
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SPECIFIC PROCEDURES
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Page 8 |
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Angry or Irate Library Users
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Assaultive of Menacing Library Users
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Library Users with Offensive Odor
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Consumption of Food or Beverages
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Children (Disruptive)
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Children (Lost or Unattended)
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Disruptive Library Users
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Drugs or Chemically-dependent Library Users
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Emotionally/Mentally Disturbed Library Users
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Feet on Furniture
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Inebriated Library Users
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Sexual Deviants
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Sleepers
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Smokers
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Solicitors
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Suspicious Behaviors
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Thieves
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Vandals and/or Destructive Library Users
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Disruptive Library Users
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Verbal Abuse of Staff
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INCIDENT REPORT
FORM
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| SUBJECT
DESCRIPTION FORM |
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Guidelines Cover Sheet
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